Jarvis Ford Customer Reviews 9.7 / 10

2295 Testimonials

Ford Ranger Service | 19/02/2020

All of the above as well as the service representative was very helpful and very knowledgeable with vehicle.

10 / 10

Ford Ranger Purchase | 19/02/2020

I dealt with Greg and Ryan and I suggest all of the above were applicable in my dealings with them. A pleasure to do business with them!

10 / 10

Toyota Celica Service | 18/02/2020

Khalil & Simon did an excellent job on what was not an easy fix. Well done & thank you.

10 / 10

Ford Mustang Service | 18/02/2020

This is the first time I have had my car serviced with your business. In planning for the service it was clear that my circumstances would not be a challenge to you. Despite having specific requests, as well as I had to travel 400 kms to get the car serviced. So we were at the receiving end, of your service dept flexibility which was greatly appreciated.

Of the day, of the service (Saturday). It was again clear by Cathy's attention to detail and motivation on customer experiences, that I have come to the right place. Despite other alternatives available to us. Cathy managed a fluid situation very well. As a lone worker, she was key to the success of the service team. She is instrumental as the real face of Jarvis Ford. Not just as a clerk she knew her details of cars, warranty's and the cost, parts etc.(impressive) No one misunderstood her communication, and what I witnessed and experienced was, that everyone was treated above and beyond just professionally. She did a great job.

She understands customer service and experience. There needs to be more Cathy's in our world today. It would be a far better place.

10 / 10

Ford Territory Service | 18/02/2020

I am yet to falter any part of the experience I’ve had. From the moment of making an appointment to time of pickup. All facets of the service are extremely accommodating. Thank you to Darren and his team.

10 / 10

Volkswagen Golf Service | 12/02/2020

Friendly, helpful staff, efficient, clear communication, love my fixed price service as well!

9 / 10

Ford Escape Service | 07/02/2020

Good staff and good service.

10 / 10

Ford Service | 07/02/2020

I never give 10, Jarvis Hillcrest in particular Khalil and Simon listen to the customers requirements for servicing. that is why I am a return customer.

9 / 10

Holden Commodore Service | 06/02/2020

A friendly bunch of guys.

10 / 10

Ford Focus Service | 05/02/2020

Kindly offered to hold car for me over night after my service as I was unable to collect it on the same day.

10 / 10

Ford Fiesta Service | 05/02/2020

Easy to book in. Loan car was very convenient. Staff were very helpful and knowledgeable.

9 / 10

Ford Territory Service | 05/02/2020

Great customer service, checked car thoroughly. Helped find alternative solution to otherwise expensive maintenance issue.

9 / 10

Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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