The whole experience really. Through buying the car and having it serviced at Jarvis Norwood, I’ve had nothing but great service and awesome loan cars.

Brett Jensen was terrific to deal with - friendly, courteous, knowledgeable and made the process very easy.

The staff at Hillcrest under Darren's leadership are fantastic. Always friendly and helpful and everything fixed perfectly as requested. We previously would take our cars to Jarvis at Norwood but when Darren moved to Hillcrest we followed. We have always had the best service under his management. Thank you as always perfect in every way

As always Simon provided fantastic service, this is greatly appreciated and is the main reason why I am very happy to keep coming back. Thanks again.

Cathy was very busy but went above and beyond to fit my vehicle in for a check. She took the time to uphold her professional standards, even though she was understaffed.

John was fantastic, rang about a couple of things while car getting serviced, checked out a price for tyres and a loan car, great service.

Marcus in the service department is always so helpful and professional, great customer service.

The vehicle has been reliable/running well while Jarvis Ford has been servicing it.

Very courteous and obliging staff.

Always thorough and transparent with information and follow up with Service.

Our car is old, but no judgments made!

We are always grateful for assistance with transport, and yes, a car wash is great! Staff are always great to us, and we can rely on a sound service. Thank you.

John kept me informed along the way on both the service and the item being checked under warranty. I always appreciate the free loan car too. 10/10 as usual, especially when I am (usually) served by Marcus!