Jarvis Ford Customer Reviews 9.8 / 10

2198 Testimonials

Service | 22/10/2019

I arrived to drop my car off (after organising a loan car) and realised my license was out of date, without hesitation they had organised for one of the workers to drop me to my workplace! 

I also had a recall on my door locks and that was carried out on the same day.
The whole process was extremely smooth considering I had a few issues.
100/10

10 / 10


Service | 22/10/2019

Friendly, helpful and efficient staff, value for money service of vehicle, car washed after service.

10 / 10


Service | 22/10/2019

Courtesy car, Lovely service and delivered on time.

10 / 10


Purchase | 22/10/2019

It was refreshing to meet a salesman who was not "pushy".We told Greg we were looking around first & had several cars to see that morning. He understood our intentions without harassing us at all. Everyone we met was friendly & helpful. When we went back to buy the car, no questions were asked about our experiences we had encountered elsewhere.

10 / 10


Service | 21/10/2019

Marcas his usual helpful and professional.

10 / 10


Service | 18/10/2019

Highly recommend.

10 / 10


Purchase | 18/10/2019

All the staff that I had dealings with were accommodating and kind. I want to thank Greg especially. This was my first brand new car purchase and not only was Greg very knowledgeable but also very respectful of me making my mind up. I have no doubt I'll be back in the future. Thanks again.

10 / 10


Service | 18/10/2019

Ready on time, staff friendly and professional, car cleaned, costs were explained prior to service.

10 / 10


Service | 17/10/2019

Cathy was excellent. She arranged a demo vehicle for me with no notice, talked me thru the demo car, great service. Cathy then rang me 2 hours later to keep me up to date on my vehicles repair progress. Another phone call an hour later to tell me my vehicle repairs were complete. To top it off, she arranged a car wash! Great service.....thanks Cathy you know how to deal with customers.

10 / 10


Service | 17/10/2019

Marcus, as always was helpful and reassuring for a customer under stress.

When we are in a position to buy a new car, based on the service we have received from Marcus over the years, our preference would be to trade in and up at Jarvis on Portrush Road.

10 / 10


Service | 14/10/2019

Special mention to Marcus. Exceptionally professional, his attention to detail and his ability to recall names and history.

10 / 10


Purchase | 14/10/2019

This was the second car that I have bought from Jarvis Ford and the experience has been outstanding on both occasions. I would have no hesitation in recommending Jarvis Ford to anyone.

10 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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