Jarvis Ford Customer Reviews 9.8 / 10

2237 Testimonials

Ford Ranger Service | 06/12/2019

When we arrived at Jarvis Ford we realised that we had forgotten to book a courtesy vehicle. Because we traveled down from the country, Cathy spoke to the technicians and had the Ranger started earlier so we did not have to wait around too long.

Cathy was very polite and kept us informed when the vehicle was completed and ready for pick up.

10 / 10


Ford Mustang Service | 06/12/2019

Car ready on time as promised. Friendly Service Team.

10 / 10


Nissan Pathfinder Service | 04/12/2019

All the the above applies. Car cleaned and washed. Finished on time. Done right the 1st time. Value for money.

10 / 10


Ford Focus Service | 03/12/2019

The gentleman that looked after me was very customer service focused. He definitely enjoys his role. A great experience from start to picking up my car at the end of the day.

10 / 10


Ford Territory Service | 02/12/2019

My 10 rating today relates specifically to a warranty issue which Jarvis have agreed to fix. My car is only 3.5 years old having done 62K. Service staff identified a costly safety issue with the front ball joints. Jarvis have agreed to cover the parts under extended warranty which is a level of service synonymous with Jarvis.

10 / 10


Subaru Outback Purchase | 02/12/2019

No pressure experience from Greg and Tim.

10 / 10


Ford EcoSport Service | 29/11/2019

Again, Tim from Hillcrest Service Dept was very helpful.

10 / 10


Mitsubishi Lancer Service | 29/11/2019

There wasn't one main reason - it was a combination of most of the options. Friendly staff, great communication (before the service and during), clean car.

9 / 10


Ford Territory Service | 28/11/2019

Coming from Port Hughes for every service on my vehicle I am confident and assured that I receive quality workmanship and professional attention at all times. Thank you and well done Jarvis.

10 / 10


Ford Fiesta Service | 28/11/2019

I have had cars for 60 years, and to Jarvis I say, "Your just too good to be true". Because pre-service communication from Jarvis is excellent; service times were spot on; the counter staff courteous; the car purchase deal was more than competitive with all the extras.; the servicing costs to me are very very Low; on pick up I noticed the car had been vacuumed and washed; and, what more can I say but Many Thanks.

10 / 10


Ford Focus Service | 27/11/2019

Complete confidence in Jarvis Ford.

10 / 10


Ford Focus Service | 26/11/2019

Best car wash I've had - please pass on my thanks to whoever did it :)

10 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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