Jarvis Ford Customer Reviews 9.8 / 10

2459 Testimonials

Toyota Celica Service | 23/10/2020


Tim provide excellent personal customer service. He, Simon & Khalil are part of a great customer service team who clearly strive to offer the very best in personal service. This is noticed and greatly appreciated and is the main reason why I have very happy to keep returning for over 10 years.

Well done again and thank you. 

10 / 10


Ford Everest Service | 22/10/2020

How nice for Simon to recognise me when I walked in- He explained the loan car and I just felt that he cared.

10 / 10


Ford Ranger Service | 21/10/2020

Customer service was excellent when I bring in my car for service. My car was serviced on time and was explained to me some of the stuff changed out and replaced and few adjustment were conducted on my car. Excellent service with also paper works been provided. Thanks

10 / 10


Mitsubishi Outlander Service | 20/10/2020

I only brought my car in for a couple of tyres and a brake light but when I picked it up it looked like a new car! it had been cleaned and polished up which was a nice surprise. Thank you!

10 / 10


Ford Falcon Service | 19/10/2020

Very helpful and approachable. It was a good experience with zero fuss. Customer Service A+

9 / 10


Ford Focus Purchase | 19/10/2020

It was easy to choose which car I needed and all the staff made me feel so welcome and the communication and service was outstanding. I am very happy. I have been getting my old car serviced at Jarvis and have been extremely satisfied with the workmanship and excellent service I have been getting for the last few years

10 / 10


Ford Everest Purchase | 19/10/2020

All of the above! No pushy salesmen, knowledgeable about the vehicles, friendly and easy to talk to! Thank you for a positive buyer experience. PS LOVE THE CAR!!

10 / 10


Ford Ranger Purchase | 16/10/2020

Actually I could have selected all of the reasons. Ryan made the process easy, excellent customer service, cannot speak of him highly enough and we never meet him in person. Everything was done either over the phone or by email. Will definitely be recommended Ryan to any of our friends looking for a vehicle, and also Jarvis Ford. We are so in love with our new Ranger.

10 / 10


Ford EcoSport Service | 15/10/2020

Marcus was professional, friendly and helpful, straight to the point with no unwanted marketing spiel. Keep up the good work, I haven't driven my vehicle enough to discern any possible issues from the service, You can be sure to hear from me if there are any concerns. The JCC package (Buff & Shine) was finished brilliantly, looks almost brand new. Thank you.

10 / 10


Ford Fiesta Service | 15/10/2020

The car was also washed and cleaned, staff welcoming and job done on time.

10 / 10


Ford Ranger Service | 15/10/2020

Service team always goes above and beyond.

10 / 10


Ford Focus Purchase | 14/10/2020

No pressure sales ,you were prepared to talk price, overall an easy satisfying experience.

10 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.