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Ford extends warranty to seven years
FORD Australia will extend its new-vehicle warranty from five to seven years with unlimited kilometres, significantly strengthening its ownership proposition as competition for new-car buyers intensifies.
Effective for vehicles delivered from September 1, 2026, the seven-year/unlimited-kilometre warranty will apply across Ford Australia’s entire model range and, according to the company, to all customers – provided scheduled servicing is carried out within the Ford dealer network.
Ford clarified that its Seven-Year Conditional Warranty applies to new and demonstrator vehicles delivered from September 1, with all scheduled services required to be completed at a Ford dealer within the prescribed servicing intervals.
Warranty exclusions and conditions apply.
Announcing the move at the importer’s Ford Uncovered media and dealer event in Melbourne this week, customer service division director Greg Davidson said the initiative was intended to strengthen customer confidence and loyalty.
“For vehicles delivered from the 1st of September 2026, Ford is bringing in a seven-year unlimited kilometre warranty for customers in Australia when they service at Ford,” he said.
“All customers, all nameplates – a strong statement to our customers that we have their backs now for even longer.”
The change adds two years to the five-year/unlimited-kilometre Ford Express New Vehicle Warranty introduced in May 2018 and pushes the Blue Oval into an increasingly competitive group of brands using longer warranties as a customer-retention and resale-value tool.
Ford’s subsequent documentation confirms the seven-year cover is conditional on owners remaining within its authorised service network for scheduled maintenance.
It is an important distinction as manufacturers increasingly use service-activated warranty extensions to keep customers within their dealership networks for longer.
Nissan adopted that approach early last year with its Nissan More ownership program, under which its standard five-year/unlimited-kilometre warranty can be extended annually to as much as 10 years or 300,000km when scheduled servicing is completed through an authorised Nissan dealer.
Mitsubishi employs a similar strategy with Diamond Advantage. Its standard new-car warranty is five years/100,000km, extending to as much as 10 years/200,000km where scheduled servicing is maintained within the Mitsubishi dealer network.
MG Motor has also altered its warranty structure since GoAuto last surveyed the market in early 2025.
Its passenger vehicles now receive a standard seven-year/unlimited-kilometre warranty, with private-use vehicles eligible for service-activated coverage of up to 10 years/250,000km when maintained within the authorised MG dealer network.
Ford’s seven-year term also brings it alongside Kia, Skoda, Chery, GWM, JAC, KGM, and – more recently – Leapmotor, which advertise seven-year/unlimited-kilometre new-car warranties, although kilometre limits and eligibility conditions vary for some commercial and high-use applications.
The move is arguably particularly significant for Ford given the composition of its Australian sales.
Ranger, Ranger Super Duty, and Transit frequently operate as high-mileage work vehicles, making an unlimited-kilometre warranty particularly relevant to ABN, fleet and commercial buyers.
Ford has now explicitly confirmed that the seven-year/unlimited-kilometre warranty extends to commercial customers who service exclusively within its dealership network.
Ford says it has been Australia’s number two commercial vehicle brand for 13 consecutive years and has narrowed what was historically an approximately 21,000-unit gap to the market leader to just 3400 units year-to-date, having topped the monthly commercial-vehicle sales charts in April and June 2026.
According to Ford, its Australian support network currently comprises 180 dealers and more than 220 service outlets nationwide, with the company emphasising aftersales coverage as one of the principal advantages it holds over many newer brands entering the market.
Among Ford’s most direct rivals, Toyota continues to provide five-year/unlimited-kilometre comprehensive coverage for private-use vehicles, with engine and driveline protection extendable to seven years where servicing requirements are met.
Commercial-use Toyota vehicles are limited to five years/160,000km.
Volkswagen offers five years/unlimited kilometres across its passenger and commercial range, while Isuzu Ute provides six years/150,000km on D-Max and MU-X models. Mazda likewise remains at five years/unlimited kilometres.
That places Ford’s newly announced coverage among the stronger warranty propositions in the ute and light-commercial market and, importantly, does so without imposing a kilometre ceiling on eligible commercial operators.
Separate coverage continues to apply to the high-voltage traction batteries fitted to Ford battery-electric and plug-in hybrid models.
Those batteries are covered for eight years or 160,000km, whichever occurs first, meaning the battery warranty runs a year longer than Ford’s new whole-vehicle warranty but retains a kilometre ceiling.
The longer warranty forms part of a broader push by Ford Australia to strengthen its aftersales offering while rapidly expanding its model portfolio.
Ford Australia and New Zealand president and CEO Fadi Mawal told the presentation the company wants to expand from competing in around 30 per cent of Australia’s new-car market segments today to more than 60 per cent within three years, while having more than 90 per cent of its sales volume represented by new or significantly refreshed products by the end of 2030.
For Ford buyers, though, the more immediate change is straightforward – stay within the Ford servicing network and the company will now stand behind the vehicle for two years longer than before.